Terms of Use

These terms apply to tustindryout.com, run by Tustin Dry Out ("we", "us"). By using the website, you agree to them. If you don't agree, please don't use the site.

Our Privacy Policy explains how we handle your information and is part of these terms.

The website explains our services and the areas we cover, and gives general guidance on what to do after water damage. It's a way to learn about us and call us. You can't book, buy or pay for anything on the website.

The guides, checklists and answers on this website are general information. Every property and every leak is different, and what we write may not fit your situation.

• The website is not legal, insurance, engineering, medical or financial advice.
• It doesn't replace an inspection of your property.
• If anyone is in danger, call 911. If you smell gas, leave the building and call your gas company from outside. Don't touch electrical equipment or panels in standing water.

Nothing on this website is an offer, a quote or a contract.

• We agree the scope of work in writing at the property, and you approve it before we start. That written agreement, not this website, sets the terms for the work, including what it covers and what you pay.
• We don't give prices on the website. The cost depends on what we find on site.
• Arrival times depend on traffic, weather and how many emergencies we have at once. On the phone, we'll tell you when we expect to get there.
• How long drying takes depends on the materials and conditions. We go by moisture readings, not a set number of days.

Our work is water removal, drying, mold remediation and cleanup. We don't rebuild. New drywall, flooring, cabinets and paint are handled by a contractor once everything is dry.

Your insurance company decides whether a loss is covered and how much it pays. Nothing on this website means your loss is covered, and we don't make coverage decisions or promises. We can provide documentation, such as photos, moisture readings and an itemized scope of work, that you can submit to your insurance company to request compensation.

You may view the website and print or share pages for your own use. Please don't:

• Copy, republish or sell our text, photos or design without our written permission.
• Try to break into, overload or disrupt the website or the systems behind it.
• Scrape or collect the website's content with automated tools in a way that burdens the site.
• Use the website for anything unlawful, or present yourself as Tustin Dry Out.

The text, photos, graphics, logo and design of this website belong to Tustin Dry Out or to others who have allowed us to use them. Names and logos of other companies belong to their owners.

The website links to other websites and shows maps from Google. We don't control those websites and aren't responsible for their content or their privacy practices. Their own terms apply when you use them.

We try to keep the website accurate and working, but we don't promise that it's complete, current or free of errors, or that it will always be available. To the extent the law allows, we provide the website "as is", without warranties of any kind, whether express or implied.

To the extent the law allows, Tustin Dry Out isn't liable for any loss or damage that comes from using this website or relying on its information, including indirect or consequential losses.

This section applies to the website only. It doesn't limit any rights you have under a written work agreement with us, or rights that California law doesn't allow to be limited.

These terms are governed by the laws of the State of California. Any dispute about the website will be handled in the state or federal courts for Orange County, California, unless a written agreement between us says otherwise.

We may update these terms. The date at the top shows when they last changed. Using the website after a change means you accept the updated terms.

If a court finds any part of these terms can't be enforced, the rest still applies.

Questions about these terms: call [PHONE]. We answer 24 hours a day, 7 days a week. Tustin Dry Out is based in Tustin, CA.